Customer Care

Frequently Asked Questions

Explore answers to commonly asked questions about our brand, products, and shopping with us!

COLDWATER CREEK, ORDERING, PAYMENT & TECHNICAL HELP

You can sign up to receive our emails by going to the bottom of our home page, entering your email address and clicking on the arrow. You’ll get the inside scoop on special offers and the latest styles direct to your inbox.

If you wish to unsubscribe, simply click "Unsubscribe from Coldwater Creek Marketing Emails" at the bottom of any of our emails.

MY ACCOUNT, GIFTING & SIZING

All our customers who create an account can check out faster and more easily, thanks to securely stored information – plus they can access their purchase and return history. Customers who also sign up for Coldwater Creek emails and text messages will receive updates on special promotions, new product announcements, gift ideas, and more.