Customer Service

100% Guarantee
If a Coldwater Creek purchase ever fails to meet your expectations for any reason, return it for an exchange or a full and prompt refund of the merchandise purchase price. Premium Retail, Web, and Catalog items may be returned at any time. Returns of items purchased through our Outlet locations, the Web Outlet, or Clearance/Sale catalogs will be accepted within 30 days of the original purchase.

Our customer service representatives are available daily from 6 a.m. to 3 a.m. ET

E-Mail
customerservice@thecreek.com

Live Help chat now

Phone 800.510.2808