On May 6, 2014, the Bankruptcy Court entered an order setting June 13, 2014 as the deadline for creditors of Coldwater Creek to file claims in our bankruptcy case.
Holders of unredeemed gift cards and merchandise credits MUST file a claim in the bankruptcy case to receive a recovery. If you have a claim against Coldwater Creek and you do not file a claim, your claim will be cancelled and you will not receive a distribution.
On April 11, 2014, Coldwater Creek filed for bankruptcy in order to facilitate an orderly wind-down of our operations.
We want to express to you, our valued customers what a difficult and painful decision this was for everyone involved in our company. Unfortunately, this decision came only after we made every effort possible to sustain Coldwater Creek as a viable business.
Appreciation to you, our customer
On behalf of all of us at Coldwater Creek, it has been a privilege to serve you, and it is with deepest gratitude that we thank you for your loyalty and your business over the past 30 years.
Impact to you, our customer
Coldwater Creek’s stores are currently open for business and we remain committed to serving you.
To facilitate the wind-down, Coldwater Creek will be conducting store closing sales beginning May 8, 2014. Information about those sales and store closings will be made available on our website.
Not valid on previous purchases. While supplies last. Discounts may not be combined with any other offer code or discount. ALL SALES FINAL. We no longer accept returns or exchanges and can no longer honor price adjustments. Purchases made prior to April 12, 2014, accompanied with receipt, may be returned within 120 days of the original purchase.
Coldwater Creek credit cards may continue to be used as tender, however the future earned benefits of these programs has been suspended.
Effective April 11, 2014, we have suspended our Rewards loyalty program:
We will not be able to enroll new members.
All future benefits of the program, regardless of level achieved, will cease.
We will no longer accept Groupon coupons. Please contact Groupon directly for resolution.