To find the status of your order Log in to your account
After you log in, click My Orders. You can view the details of your orders, including:
- Your order number
- The date your order was placed
- The number of items in your order
- If your order has been shipped
- When your order was shipped
- Returns status
If you don’t have an account:
- Click Live Help. From there, a customer service representative can communicate the status of your order. More about
Live Help.
- Call 1-800-510-2808 and a customer service representative can tell you the status of your order, 6 a.m. to 3 a.m. daily.
- To follow the status of future orders, Create an account.
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Our customer service representatives are available daily from 6 a.m. to 3 a.m. ET
E-Mail
customerservice@thecreek.com
Live Help chat now
Phone 1-800-510-2808 100% Guarantee
If a Coldwater Creek purchase ever fails to meet your expectations for any reason, return it for an exchange or a full and prompt refund of the merchandise purchase price. There's no time limit to our guarantee, so there's absolutely no risk. |
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