Order Status
To find the status of your order Log in to your account
After you log in, click My Orders. You can view the details of your orders, including:
If you don't have an account:
Our customer service representatives are available daily from 6 a.m. to 3 a.m. ET
E-Mail
customerservice@thecreek.com
Phone 800.510.2808
Our Return Policy
No time limits. No exceptions. No fine print. No loopholes.
For 27 years every product we've sold at Coldwater Creek has had the same uncomplicated guarantee: If you're not completely satisfied, return anything you've bought from us for a full refund of your purchase price. At any time, for any reason.
At the end of the day, we believe in your unconditional satisfaction.
In fact, we guarantee it. Always.
