100% Guarantee
If a Coldwater Creek purchase ever fails to meet your expectations for any reason, return it for an exchange or a full and prompt refund of the merchandise purchase price. There's no time limit to our guarantee, so there's absolutely no risk.

Our customer service representatives are available daily from 6 a.m. to 3 a.m. ET

E-Mail customerservice@thecreek.com

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Phone 1-800-510-2808