We Heard You!
And updated our return policy.
At Coldwater Creek we value you, our customer, above all else. It's your passion for the products and experiences we create that inspires us daily - fueling our commitment to provide you the best customer service possible.
We'd like to thank all our customers who expressed their thoughts regarding our return policy changes. You helped us see what really matters and realize that changing our clearance return policy was a mistake. We heard you, and we're going to make it right again.
We now accept returns on all items within 120 days. (Yes, even Outlet and Factory clearance items!) You get 4 months to change your mind on any item that's unwashed, unworn or defective, within 120 days of purchase.
For more information see Shipping & Returns